Admin Console Authentication Issues for tenants with JumpCloud IDP integration

Incident Report for Twingate

Resolved

Admin Console Authentication is broken for our tenants that utilize JumpCloud IDP integration. This was due to a bug in authentication flows with our latest software that was deployed at 15:24 UTC on June 21st. Resolution was accomplished by reverting to the previous software at 12:42 pm UTC on June 22nd. We will add more tests and monitoring/alerting for the JumpCloud/SAML integration to avoid this in the future and for faster detection.

Posted Jun 22, 2023 - 12:30 UTC