Support (Ticketing) service migration to a new provider

Scheduled Maintenance Report for Twingate

Completed

The scheduled maintenance has been completed.

Posted Apr 09, 2026 - 05:23 UTC

Update

We are continuing to verify the maintenance items.

Posted Apr 09, 2026 - 05:08 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Apr 09, 2026 - 05:08 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 09, 2026 - 04:00 UTC

Scheduled

During this maintenance window Twingate will migrate it's support (ticketing) system to a new provider. Creating new tickets may fail during the migration.

Posted Apr 02, 2026 - 13:41 UTC

This scheduled maintenance affected: Management (Client Log Upload).